Made-to-measure print management system required

Evergreen Management Services works with government projects. Part of their business process requires the printout of checks. These print jobs must be done securely and are often initiated from the central office to remote locations for ease of payment.

The older print management system used by EMS, required the use of a Virtual Private Network (VPN), users needing to access the print server via the VPN to create a print job. This method presented issues in terms of speed, requiring more user steps, and being less intuitive for general users.

“Together, Printix and Grahek Technology, make remote printing for property management companies such as Evergreen Management Services a simple, pain-free experience.” – Chad Grahek, Director, Grahek Technology

Grahek Technology is a dedicated managed services company that specializes in deploying cloud-based communications and printing technologies. This focus makes them a perfect fit to implement the Printix cloud print management solution. In this project, Grahek Technology deployed Printix at Evergreen Management Services (“EMS”).

EMS works with government projects. Part of their business process requires the printout of checks. These print jobs must be done securely and are often initiated from the central office to the remote locations for ease of payment. The older print management system used by EMS, required the use of a Virtual Private Network (VPN), users needing to access the print server via the VPN to create a print job. This method presented issues in terms of speed, requiring more user steps, and being less intuitive for general users.

Evergreen Management Services wanted to make printing smoother, easier for users, and remote user-friendly. To achieve this, EMS asked their trusted service provider, Grahek Technology, for help. The result was the deployment of Printix for cloud-managed printing.

“In the past, printing from remote sites was complicated and time-consuming. Now, in-a-click, Printix allows users to print directly from their own desktop or mobile device.”- Chad Grahek, Director, Grahek Technology

Goodbye VPN: Remove dependent technologies

The addition of technology layers adds complexity to licensing, usability, security, and management. Being able to remove non-essential software is always a great choice to offer. The use of Printix at Evergreen Management Services helped enable Grahek Technology to remove the need for a VPN altogether.

Printing made easy…

Whether remote or on-the-go, printing needs to be secure, easy to manage, and easy to use. Printix and Grahek Technology made this possible across all remote sites at Evergreen Management Services.

The company used several of the Printix features including:

  • Printix for Chrome OS is used by EMS on Chromebooks that employees use during maintenance visits. Maintenance can now quickly print off documents at any site they go to. Maintenance can send print jobs to other sites no matter where they are.
  • The Printix Kiosk feature is used for some local accounts and is especially useful for shared workstations, the feature being described as “slick”.
  • Printix Mobile is used by staffers who travel. It allows the ability to print to printers while on the go for quick access to necessary documents. From Androids to iPads its versatility increases efficiency.

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