Printix Security and Privacy
Privacy by Design (PbD) is the foundation stone of the GDPR. It’s about having a secure privacy environment built into the design and implementation of any system that handles data.Creating a Secure Print Environment
Printix has been designed specifically to address data security and provides the PbD tools to meet the exacting compliance requirements of GDPR and other data protection regulations. The cloud-based print management platform we offer is achieved with our cloud service and our client software running on user’s computers. No local servers or databases are required.
Ensuring a reliable, robust and secure print infrastructure
In Printix’s multi-tenant architecture, multiple customers’ data co-exist in the same infrastructure and run the same shared instance of software. The data is separated logically and secured, but no modifications or customizations may be made to the shared underlying structure. Printix was designed to make printing work in a cloud-based scenario without compromising security policies or making changes to the network, applications or devices.
We’ve designed our cloud services to protect your data and always ensure its secure.
Compliance & Trust
Printix, a Tungsten Automation cloud-based print management solution has achieved the International Organization for Standardization (ISO) 27001:2013 certification, demonstrating our commitment to protecting customer data and following regulatory and industry standards.
The certification was awarded by an accredited third party, LRQA Limited, and is applicable to Provisioning of SaaS services by means of Tungsten Public Cloud and related services, including Printix.
ISO/IEC 27001
Tungsten Automation is certified in ISO/IEC 27001, a widely known standard for information security management system (ISMS) and their requirements. It enables organizations to manage the security of assets such as financial information, intellectual property, employee details or information entrusted by third parties.
Cloud-managed print administration and data privacy
Printix uses a secure architecture ensuring all print data stays on the local network. Printix-managed printers poll the cloud print service to administrate and orchestrate meta data over standard encrypted web service communications (HTTPS) helping users organize and find relevant information and discover and identify resources.
The secure and flexible methods of printing with Printix are achieved by allowing Printix Client to temporarily store print data encrypted on the computer and notifying Printix Cloud about the document. Printing directly to the printer is just as secure as compared to traditional network printing.
Security is ensured in the following ways:
- Documents are encrypted and stored locally until they expire and/or get deleted
- Documents do not leave the customer’s network unless using Print via the cloud is enabled
- Document names can only be seen by the owner of the document
- Advanced Encryption Standard (AES) with a key length of 256 bits is used to encrypt documents
User Authentication
Printix supports Single Sign-On with Microsoft Entra ID, Google Authentication, Active Directory and LDAP. With Microsoft Entra ID, the system administrator can pre-authorize users, so they are automatically signed in to Printix when logging into the computer, without being prompted by Printix.
Client upgrade and maintenance
System monitoring and Subscription Terms of Service
The high uptime and performance is achieved with an auto-scaling, load balanced multi-server environment with failover and 24/7 system monitoring.
Most upgrades of the Printix Cloud and releases of new features are achieved while the Printix environment is in operation.
Download Printix Security and Privacy Guide
To address any security concerns related to using Printix, check out the details of how our service and technology handles security and privacy in the Printix Security and Privacy Guide.